
Chris Zinner
Chris Zinner is a Managing Director in Accenture’s Health Practice with over 27 years of consulting experience. In this role, he serves private sector health payer and provider clients, as well as federal civilian health agencies including CMS, FDA, NIH, CDC, and HRSA.
Chris has over 27 years of consulting experience and current client focus since 2018 has been working with CMS and the OPTN to improve our nation’s organ procurement and transplant system. Applying HCD and systems thinking, he led a 2-year, multi-phased initiative for CMS ESRD National Coordinating Center (NCC) to understand root causes and develop, test, and pilot solution concepts to address the accelerating non-use rate for deceased donor kidneys. He has led the delivery of multiple innovations to the OPTN in the form of predictive analytics for surgeons to improve offer acceptance, redesigned user experiences based on research with patients and OPTN members, and technology improvements such as external APIs or enhanced dashboards and reporting to drive improved member quality efforts. From 2021-2023, Chris also served as co-lead for the SRTR Human Centered Design (HCD) sub-committee and a voting member of the SRTR Review Committee. His most recent work with the OPTN was leading an Accenture team to support the OPTN Expeditious Task Force (ETF) in partnership with UNOS.
Chris received a BS in Business Administration from the University of Dayton where he studied Management Information Systems (MIS).
Speaker disclosure
- Former contractor to support OPTN Expeditious Task Force and Transplant Growth Collaboration events
- Current contractor to UNOS for IT support
- Current IDIQ holder for Domain 3 (Technology) of the HRSA OPTN Transition Operations contract
- Former member of the SRTR Review Committee (SRC) as the HCD Sub-Committee Co-Lead
- Formerly supported AOPO for workshop facilitation
Views expressed in presentations today are my own.